AGB
These Terms of Service govern the use of bigandtallmart.shop and purchases made through our online store.
By using the website or placing an order, you agree to comply with these Terms to the extent permitted by applicable law.
Nothing in these Terms excludes or restricts mandatory consumer rights that cannot lawfully be waived.
Contact:
Online Store
bigandtallmart.shop provides an ecommerce platform through which customers may view products, place orders and access related customer services.
The store is powered by Shopify and may use additional third-party services for payment processing, fulfilment, delivery, website functionality and security.
Eligibility
You may use our store only if you have the legal capacity required to enter into the relevant transaction or are otherwise lawfully authorised to do so.
You must not use our website for unlawful, fraudulent or abusive purposes.
Product Information
We make reasonable efforts to provide accurate descriptions, photographs, specifications, measurements, colours and other product information.
Minor differences between a screen image and the physical product may arise from display settings, lighting, photography, manufacturing processes and reasonable production tolerances.
Such differences do not affect any legal rights relating to goods that materially fail to conform to the contract.
Product Availability
Products may be subject to availability.
A product displayed on our website may become unavailable before an order is processed.
If we cannot fulfil an accepted and paid order, we will provide an appropriate refund for the unavailable product.
Prices
Product prices are displayed through our website.
The amount payable will be shown through the checkout process before the customer submits an order.
We may change prices prospectively.
Price changes do not ordinarily affect completed contracts.
Obvious pricing or technical errors may be corrected subject to applicable law.
Taxes
Applicable taxes collected by us will be displayed, included or calculated in accordance with the checkout configuration and applicable legal requirements.
Customers will be able to review the payable order amount before submitting a payment obligation.
Checkout and Payment Obligation
German law imposes specific requirements for online checkout buttons that create payment obligations, including the requirement that the consumer clearly confirms the payment obligation through appropriately unambiguous wording.
Our checkout process is intended to make the total order and payment obligation clear before an order is submitted.
Payment
Payment methods available for a specific purchase are displayed during checkout.
You agree to provide accurate payment and billing information.
An order may be refused where payment cannot be authorised, where there is a legitimate fraud concern or where another lawful reason prevents the transaction.
Formation of Contract
The presentation of products on our website does not necessarily constitute a legally binding offer.
A customer submits an order through the checkout process.
The precise time at which a binding contract is formed depends on the checkout process, payment method and applicable law.
Where an order cannot lawfully or practically be fulfilled after payment, the relevant amount will be refunded.
Order Information
Customers are responsible for reviewing product selections, quantities, delivery information and payment information before submitting an order.
If you discover an error after ordering, contact:
We will attempt to assist, although changes cannot always be made after fulfilment has begun.
Shipping
All orders receive:
Free Standard Shipping.
The estimated delivery timeframe is:
15–20 calendar days.
The Shipping Policy forms part of the information applicable to purchases from bigandtallmart.shop.
Risk and Delivery
Risk in consumer goods transfers according to applicable mandatory consumer law.
Nothing in these Terms is intended to make a consumer bear shipping risk where German or EU law places that risk on the seller.
Right of Withdrawal
Qualifying consumers entering into distance contracts generally have a statutory 14-day right of withdrawal, subject to applicable exceptions.
The procedures and consequences of withdrawal are described in our Return and Refund Policy.
Where applicable, consumers may also exercise withdrawal through the electronic withdrawal functionality available on the online interface in accordance with §356a BGB.
Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy and applicable mandatory consumer law.
Ordinary statutory withdrawal must not be confused with remedies for faulty or non-conforming goods.
Legal Guarantee
Nothing in these Terms replaces the statutory legal guarantee applicable to consumer goods.
Consumers within the EU have a minimum two-year legal guarantee for consumer goods that are faulty or fail to conform to the contract.
Where legal requirements are satisfied, consumers may be entitled to repair, replacement, price reduction or termination/refund.
Intellectual Property
Unless otherwise stated or lawfully owned by another party, the text, layout, branding, graphics and other original website materials used on bigandtallmart.shop are protected by applicable intellectual-property laws.
Permission to browse or purchase through the site does not transfer ownership of intellectual-property rights.
You may not unlawfully reproduce, distribute, exploit or commercially republish protected website material.
User Conduct
You must not intentionally:
Interfere with the security of the website, introduce malicious software, attempt unauthorised access, use automated systems in an abusive manner, impersonate another person, submit fraudulent payment information, violate intellectual-property rights or use the store to conduct unlawful activities.
Reviews and User Content
If the website permits reviews or other customer-generated content, users are responsible for content they submit.
Content must not be unlawful, defamatory, fraudulent, threatening, infringing or intentionally misleading.
Where legally permitted, unlawful or inappropriate content may be removed.
Third-Party Services
Our website may rely on or link to third-party services.
Third-party services may have separate terms and privacy practices.
We are not responsible for independent third-party websites merely because a link is provided, except to the extent liability arises under mandatory law.
Website Availability
We aim to keep the website reasonably available, but uninterrupted access cannot be guaranteed.
Maintenance, security incidents, network failures, platform outages or circumstances beyond reasonable control may temporarily affect availability.
Liability
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
In particular, these Terms do not purport to exclude mandatory liability for intentional misconduct, gross negligence, injury to life, body or health, product liability or mandatory statutory consumer rights.
Any liability limitation contained or implied in these Terms applies only to the maximum extent legally permitted.
Events Outside Reasonable Control
Performance may be affected by circumstances outside our reasonable control, including severe weather, natural disasters, transport disruption, infrastructure failure, governmental actions, labour disruptions, customs interruptions, cyber incidents or similar events.
Such circumstances do not remove rights that consumers have under mandatory law.
Privacy
Personal data is handled in accordance with our Privacy Policy and applicable privacy requirements.
Changes to These Terms
We may update these Terms prospectively when reasonably required by changes to our services, business practices or applicable law.
Changes to website terms do not retroactively remove contractual or statutory rights already acquired in relation to completed purchases.
The latest version will be published on our website.
Severability
If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.
Any invalid provision will be interpreted or replaced only to the extent permitted by applicable law.
Governing Law
These Terms are intended to operate consistently with applicable German and European Union consumer law for customers in Germany.
Nothing in a choice-of-law provision may deprive a consumer of mandatory protections available under the law that would otherwise apply to that consumer.
Customer Service
Questions regarding these Terms may be submitted to:
bigandtallmart.shop
Email: info@bigandtallmart.shop
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